Overview
This policy applies to all individuals who use Al Mamlaka TV’s online services. We are committed to protecting your privacy, and this policy explains how we collect, use, share, and protect your personal and non-personal information, as well as your rights when using Al Mamlaka TV’s online services.
Consent and Acceptance of the Policy
By using our website, mobile applications, or smart TV applications, you agree to the collection, use, and protection of personal information in accordance with this Privacy Policy. If you do not agree to the terms of this policy, please do not use the website or applications.
Collection of Personal Information
When using some of our services, you may register for an account, submit content, participate in surveys, leave comments, express opinions in other ways, subscribe to our online news services, or participate in our forums or online communities. In these contexts, we may collect different types of personal information.
The personal information we may collect includes your name, address, email address, phone number, interests, geographic location, preferred language, cookies, and demographic information such as age, gender, city, and country of residence.
When you interact or comment using social media accounts or log in to our services using external social media accounts such as Facebook or Twitter, you agree that certain information from your social media account may be shared with us, such as your name and profile picture. We reserve the right to collect, store, and use this information in accordance with this Privacy Policy.
Non-Personal Information
We may use analytics and tracking tools provided by social media platforms and our website to collect and analyze non-personal information about our visitors and users. This includes, but is not limited to, IP addresses, browser type, operating system, geolocation data, visited web pages, and referrals.
Cookies and Other Tracking Technologies: In addition to the information described above, we may also collect information through cookies and other tracking technologies. When you use Al Mamlaka TV’s online services, we may send cookies to your device to recognize it each time you access our services, without requiring repeated login. Cookies also help identify services or products you search for so that we can display relevant content.
We also use cookies to measure traffic patterns, identify pages visited on our websites, and measure overall transaction patterns. This helps us understand user behavior so we can improve our online services.
If you do not wish to receive cookies, you can configure your browser to reject them, but this may reduce the functionality of the website and applications.
We may also record IP addresses for analysis, site administration, tracking user navigation, and collecting demographic information.
We may collect anonymous (non-personal) data related to user activity on our websites, including IP addresses, through cookies or surveys. This data is used for statistics, analysis, administration, troubleshooting, and improving service quality. Since this data does not identify users, it is not considered personal data and may be used for any purpose in accordance with applicable Jordanian law.
Use of Information
We use the information we collect for the following purposes:
Improving user experience: We may use collected information to personalize and enhance user experience across websites, applications, and smart screens. This includes providing more relevant content and advertisements and guiding users to appropriate features and services.
Communication and notifications: We may use your email address or phone number to send updates and important news related to our services.
Data analysis: We use analytics tools to collect non-personal information about user activity in order to improve services and better understand user needs.
Storage of Personal Information
We retain your personal information for as long as necessary for the purposes for which it was collected. Deleting your online account does not necessarily remove all your posts or browsing records.
User-generated content is generally retained for as long as reasonably necessary for the purposes for which it was collected.
Sharing of Information
In some cases, we may share your information:
Service providers: We may work with third-party companies that assist in improving our services, analyzing user interaction, and measuring engagement.
Advertising partners: We may share data with partners who help deliver personalized advertising.
Promotions and competitions: We may share personal data with sponsors or partners for the purpose of selecting winners and notifying them.
Legal obligations: We may disclose your personal data to law enforcement, courts, regulators, or government authorities when legally required or to protect our rights or the rights of others.
Other service providers: Including payment processing, data analysis, cloud storage, technical support, marketing, academic research, and consulting services.
Emergency situations: To protect public health or safety.
Social media platforms and marketing partners: For content distribution or promotional purposes.
International Data Transfer
The information we collect may be transferred, stored, or processed in any country where our service providers operate. These countries may not have the same level of data protection as Jordan, but we will take reasonable steps to protect your data in accordance with this policy.
Protection of Information
We implement reasonable physical, technical, and administrative measures to protect personal information from unauthorized access or unlawful use. However, absolute security cannot be guaranteed.
When you post publicly on our platforms, your shared personal information becomes publicly accessible, and we are not responsible for how others use it.
Users of Our Services
Our services are not intended for users under the age of eighteen. We do not knowingly collect personal data from individuals under 18. If such data is collected unintentionally, we will delete it upon notification.
User Rights
You have the right to access, correct, and delete your personal information. You may contact us to exercise these rights.
User Protection
In accordance with Article (25) of the Cybercrime Law No. (17) of 2023, we accept requests to remove or modify offensive content or correct information upon request from the concerned individual or competent authorities.
Intellectual Property Rights
All intellectual property rights on our platforms belong to Al Mamlaka TV or are licensed for use. Users are prohibited from using, modifying, or distributing such content without prior written permission.
External Links
Our websites may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this policy at any time. Continued use of our services after changes means acceptance of the updated policy.
Contact Us
For questions or complaints regarding this policy, or to report misuse or unauthorized access to your data, contact us at:
Phone: +962 6 4005555
Email: info@almamlakatv.com
Reports: Claims@almamlakatv.com